Fleet Services
Experience & Expertise in Fleet Servicing
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Book a Fleet Services
Please allow a minimum of 2 business days. If you require a service sooner, please call us at 0800 522 734.
KAAR Vehicle
Fleet Maintenance
With over 30 years of experience behind us, KAAR are well-experienced in company car and commercial fleet servicing. We understand your need to have your company’s vehicle fleet maintained and serviced with minimal disruption to your business.
Be it 4 vehicles or 300+, we can quickly and efficiently meet the fleet servicing needs of your business. Our commercial fleet rate applies from four vehicles, and we’re flexible about how that’s made up — a number of local businesses have opened an account primarily so their staff can access the fleet rate on their own cars.
If you require testimony from one of our fleet owners or managers call us and we’ll arrange for them to give you a call.
Company Car Servicing &
Fleet Management
Our fleet servicing is carried out by technicians who are among the best in Auckland. We are equipped to provide vehicle servicing and repairs on most makes and models of cars, vans and light trucks – that means, there’s no need to use multiple suppliers or locations to maintain your car, van or light truck, we do the lot.
At KAAR, we’re insurance and warranty approved repairers for all makes and models, and we’re an approved repairer for all major lease companies.
Why fleet servicing needs a different approach
Most manufacturer service schedules were written around a fairly gentle life — moderate distances, moderate loads, one driver who notices when something changes. Business vehicles rarely live that life:
- Short trips and long idling. A van doing suburban drops may never reach full operating temperature, and a ute idling on site burns hours the odometer never records.
- Constant load. Tools, stock, towing and a full tray change how brakes, suspension, clutches and drivetrains wear.
- Multiple drivers. When nobody owns the vehicle personally, small faults go unreported until they become large ones.
- Deferred maintenance. The vehicle is always needed, so the service gets pushed out — usually right up until it fails at the worst possible moment.
- Company cars cover serious distance. A rep’s car can do three or four times the annual kilometres of a private vehicle, so intervals arrive far faster than the calendar suggests.
Every one of those puts a vehicle into what manufacturers call severe duty. Proper fleet servicing accounts for that instead of pretending it isn’t happening.
How our fleet servicing cuts downtime
Servicing to real conditions, not the glovebox schedule
We assess how your vehicle is actually used — distance, load, idle time, terrain — and set intervals against that. For a hard-working van that often means attention sooner than the book suggests. For a low-kilometre ute doing local runs it can mean less unnecessary replacement, not more.
Condition-based assessment instead of blind replacement
Our Extensive Service is the core of our fleet servicing — it tests components rather than replacing them on a calendar. You pay for what the vehicle needs, and you get told what’s coming so you can budget for it rather than being surprised by it.
Managing DPF and emissions systems properly
Modern diesel vans and utes carry diesel particulate filters and, on many later models, AdBlue systems. Both hate short trips and idling — the exact duty cycle most work vehicles run. Catching a filter that isn’t regenerating properly is cheap. Replacing one that’s blocked solid is not.
Checking the things load actually kills
Rear suspension, bushes, brake wear front to rear, clutch condition, tow bar and wiring, tyre condition against the load being carried. These are the items that separate proper fleet servicing from a vehicle serviced as a car.
Battery and electrical testing before it strands someone
Work vehicles run inverters, beacons, fridges, radios and tracking units, often while stationary. Batteries and charging systems take a hammering, and a flat battery on a job site costs far more than the battery does.
WOF on site, with fail items picked up early
We carry out warrant of fitness inspections at our workshops, so servicing and compliance happen in one visit instead of two. We also identify likely fail items ahead of time, so the work can be scheduled when it suits you rather than when a deadline forces it.
Two workshops, one team
Running Avondale and Henderson gives us flexibility a single-site workshop doesn’t have. If one branch is booked out and you’ve got an urgent repair, we can often move the vehicle to the other workshop, or move the technician. For a business with a vehicle off the road, that’s usually the difference between back working tomorrow and back working next week.
Vehicles we cover for fleet servicing
Our fleet servicing covers the vans, utes and company cars most common on Auckland worksites and in local business fleets.
Utes: Ford Ranger, Toyota Hilux, Mitsubishi Triton, Nissan Navara, Volkswagen Amarok, Isuzu D-Max, Mazda BT-50, LDV T60, GWM Cannon, KGM Musso
Vans: Ford Transit and Transit Custom, Mercedes-Benz Sprinter and Vito, Volkswagen Crafter, Transporter and Caddy, Toyota Hiace, Nissan NV350 Caravan and NV200, LDV Deliver 9 and G10, Hyundai iLoad and Staria Load, Renault Trafic and Master, Mitsubishi Express, Fiat Ducato
Imported work vans: a large share of New Zealand’s small commercial vehicles arrive as used Japanese imports, and they’re often the hardest to get parts and data for. We service the Toyota Townace and Liteace, Mazda Bongo, Nissan Vanette and Suzuki Carry — the vehicles doing courier runs and small trade work across Auckland every day.
Company cars and pool vehicles: the full range of passenger vehicles businesses run, including the hybrids that now make up a large share of new company fleets. See our hybrid vehicle servicing page for detail.
Electric vehicles: EVs are arriving in company fleets faster than anywhere else in the market, in rep cars and increasingly in vans like the LDV eDeliver range and Ford E-Transit. We service EVs at both branches, with EV repair work carried out at Henderson. More on our electric vehicle servicing page.
Small trucks: we’re happy to look after small trucks for businesses whose other vehicles we already service. Truck work varies enormously, so talk to us about the specific vehicle first — some repairs on heavier vehicles fall outside our scope, and we’ll tell you that up front rather than halfway through.
Fleet servicing is charged at the same labour rate whether the vehicle is petrol, diesel, hybrid or electric. Vehicle size and complexity drive the cost, not the fuel in the tank.
Fleet servicing that works around your business
Certificate of Fitness vehicles. We don’t carry out COF inspections ourselves. If one of your vehicles requires a Certificate of Fitness rather than a WOF, we’ll book it in and take it through for you — charged at our standard hourly rate plus the cost of the inspection.
Early drop-off at both branches. Lockboxes are available at Avondale and Henderson, so you can drop a vehicle and key before we open. Avondale opens at 7:00am and Henderson at 7:30am, Monday to Friday, and there’s usually someone on site earlier if you’d rather hand the keys over in person.
Free loan vehicles. We keep a fleet of loan cars and vans so your driver isn’t stranded while we work. There’s no charge — we simply ask that the vehicle comes back clean and with the fuel replaced, and insurance excess applies in the event of any incident. Loan vehicles must be booked in advance, so mention it when you book the service.
Fleet accounts and monthly invoicing. Fleet accounts are available by application, on standard terms of the 20th of the month following — one invoice instead of a payment every time a vehicle comes in.
Straight answers about scope. If something on your vehicle is genuinely outside what we can do properly, we say so immediately and help you get it to the right place. We’d rather lose one job than do it badly.
Common questions about fleet servicing
Will servicing outside the dealership affect our warranty?
No. Provided work is carried out to manufacturer specification and properly documented, your new vehicle warranty is unaffected. We keep full records for exactly this reason.
Can you work to our internal service schedule?
Yes. If your business has a fleet servicing standard or a lease requirement, tell us and we’ll service to it.
Do you have loan vehicles available?
Yes, free of charge, cars and vans across both branches. Booking ahead is essential, so mention it when you book the service.
What happens if you’re fully booked and we have an urgent repair?
Tell us it’s urgent. With two workshops we can often move a vehicle between branches or shift a technician across, rather than simply booking you in for next week. It’s not a guarantee, but it’s an option most single-site workshops don’t have.
Can our staff use the fleet rate for their own cars?
Often, yes. Several businesses have set up an account with us largely so their people can service their personal vehicles at the commercial rate. Ask us how it would work for your team.
Can we speak to one of your existing fleet customers?
Yes. Call us and we’ll arrange for one of our fleet owners or managers to give you a call.
Fleet Maintenance
Services Offered
At KAAR, we offer the following company vehicle fleet maintenance services:
- Full reminder service to driver and/or manager — print, email and TXT
- Service follow-up — if a vehicle misses a booking, we chase it
- Free loan vehicles — cars and vans, available at both branches
- Warrant of fitness carried out on site
- Flexible service requirements to suit your operation
- Multi-brand experience across petrol, diesel, hybrid and electric
- Product contacts for fleet purchasing
- Centralised billing, nationwide
- Two West Auckland workshops, so urgent work can be moved between sites
Our business is caring
Committed To Quality
“With two convenient West Auckland locations, Henderson and Avondale, KAAR is the place to go for Auckland vehicle repairs. Our fully equipped vehicle workshops and professional team of service technicians.”
Kelvin Armstrong
