Loan Vehicles
KAAR Auto Repairs has loan vehicles
Book a Service
Request a Loan Vehicle
Please allow a minimum of 2 business days. If you require a service sooner, please call us at 0800 522 734.
Free loan cars in Auckland at both our workshops
Don’t get caught without transport. KAAR keeps a fleet of loan cars in Auckland at both our Avondale and Henderson workshops, so you can carry on with your day while we look after your vehicle — and there’s no charge for using one.
Our loan fleet includes 20 cars and 3 commercial vans across the two branches, so there’s something suitable whether you need a runabout, a people mover, or a van or ute for a day on the tools.
Every loan vehicle is serviced and warranted. We look after them the same way we look after yours.
How to get a loan car
Mention it when you book. Availability is limited and loan cars go quickly, so tell us you need one at the time you book your service or repair — not on the day you drop off.
Bring your licence. You’ll need a current New Zealand driver’s licence of the right class, and you’ll need to be over 21.
Allow two business days. That’s our standard booking lead time. If you need something sooner, call us on 0800 522 734 and we’ll see what we can do.
Return it as you found it. Fuel replaced, tidy inside, back when your vehicle is ready.
Why we offer free loan cars
Most people can’t lose a day’s work to get their car serviced. That’s why so many vehicles turn up to us with a problem that’s been ignored for months — not because the owner didn’t care, but because there was never a convenient time.
Free loan cars in Auckland remove that problem. You drop your vehicle off, carry on with your day, and pick it up when it’s done. It’s one of the reasons our customers keep up with their servicing rather than putting it off until something breaks.
Loan vehicles are available to everyone, including our fleet and business customers.
Prefer to wait? We have a comfortable waiting area with free wifi at both branches, and cafés within walking distance — see our customer facilities.
Loan vehicle terms and conditions
These are the terms you’ll be asked to agree to when you collect a loan vehicle. Most are common sense, and we rarely need to enforce them — but they protect both of us.
Who can drive the vehicle
You must hold a current, valid New Zealand driver’s licence of the required class and be over 21 years old. You’ll need to show it to a KAAR representative. You’ll be the only driver of the loan vehicle, and it isn’t to leave the Auckland metropolitan area.
Fuel
Loan vehicles aren’t fuelled up before you take them, and the fuel light shouldn’t be on. Please put in what you need and spare a thought for the next person. If the vehicle comes back with the fuel light on, a $40 fuel contribution applies.
How long you can keep it
Please return the loan vehicle when your own vehicle is ready, or within 48 hours, whichever comes first — unless we’ve agreed otherwise. If you’re late collecting your vehicle, a fee of $40 per day (or part day) applies. The maximum loan period is three working days, after which a $20 per day charge applies.
Damage and insurance
Report any damage or mechanical problem immediately. If damage occurs during the loan period and is covered by our insurance, you’ll be liable for the lesser of the insurance excess plus admin costs, or the cost of repair. The excess is $1,000 for drivers over 25, and $2,000 for drivers aged 21 to 25 or on a restricted licence. If insurance declines the claim, the full cost of repair applies.
Fines, tolls and condition
Any fines or costs incurred while the vehicle is in your care are your responsibility, plus a $25 administration charge for processing. Please return the vehicle in the condition you received it. A zero smoking policy applies and no animals are to be carried — a grooming charge applies if this is ignored. If the vehicle comes back untidy, a $120 grooming charge may apply.
If you have an accident
Our insurer is Ando. If a tow truck is required, phone Avon Towing on 09 836 2471. There’s a brochure in the glovebox — fill out the report on the back and contact us immediately.
Health and safety note: if you’d like help finding the controls in an unfamiliar vehicle, please ask us before you leave.
Book your loan car
Use the form above, or call us on 0800 522 734. Loan cars are available at both Avondale and Henderson.
Book your loan car
Fill in the loan vehicle request form on this page, or call us on 0800 522 734. Loan cars are available at both Avondale and Henderson.
KAAR has several loan vehicles, including
- 20 Small Cars
- 3 Commercial Vans
All of our vehicles are serviced and warranted, we treat our loan cars with due care as you would expect we would treat your vehicle whilst under our care.
Vehicles are not fueled up, though fuel light is/should not be on, please consider the next person to loan the vehicle you use.
Declaration:
Please Note: Due to Health and Safety regulations – should you require our assistance in familiarising yourself with locations of any controls, please advise us prior to leaving our facility
Loan Vehicle
Terms and Conditions
- there will be $40.00 fuel contribution if fuel light on when returned. (Fuel may be low it is your responsibility to only put in what you need)
- I will be the only driver of the courtesy vehicle,
- I hold a valid NZ drivers licence.
- I am over 21 years old, I have a current driver’s license of the required class, and I have shown my current drivers license to the KAAR representative.
- I agree to return the courtesy vehicle when my vehicle is complete, or within 48 hours whichever is earliest unless agreed to extend by the KAAR representative.
- I agree to pay KAAR a fee of $40.00 per day for every day (or part day) that I am late in collecting my vehicle. The maximum loan period is 3 working days, from that point $20 per day charge will be applied .
- I understand the vehicle is not to leave the Auckland metropolitan area.
- Any damage or mechanical problem with the courtesy vehicle is to be reported immediately.
- In the event of damage caused to the courtesy vehicle, during the loan period that is covered by KAAR’s insurance, I agree to accept responsibility and will be liable for the lesser of the Insurance excess and admin costs ($1000.00 over 25 or $2000.00 under 25 to 21 years as well as any restricted licence ), or the cost of the repair if covered. Otherwise if not covered due to insurance being declined full cost of repair.
- All fines and costs incurred the vehicle is in my care will be my responsibility. Please note there will be a $25 administration charge for all fines and tolls processed by us.
- I will return the courtesy vehicle in the same condition it was when it was supplied. Please note; Zero smoking policy applies and no animals are to carried in vehicles, if this is ignored a groom charge will be applied. If the vehicle is in an untidy condition I understand I may be charged $120.00 to cover the cost of a groom.
In case of an accident our insurance company is Ando. If a tow truck is required please phone Avon towing 09 8362471, There is a brochure in the glove box fill out the report on back, and contact us immediately.
Our business is caring
Committed To Quality
“With two convenient West Auckland locations, Henderson and Avondale, KAAR is the place to go for Auckland vehicle repairs. Our fully equipped vehicle workshops and professional team of service technicians.”
Kelvin Armstrong
