"It's rare that you hear people raving about their mechanics, but I have been raving about Kelvin Armstrong Auto Repairs for a month now. A few weeks ago I drove into a bus, damaging my front guard, fender, suspension and steering. Although in shock, I managed to limp to my husband's mechanic (KAAR), at the time I was a little unsure as to where to start with the repair, panel beaters first or mechanical workshop? The team at KAAR just said leave it with us, we'll sort everything out for you. The following day they contacted me to inform me when I should expect the car back, they took me through the repair process and asked if there was anything besides the insurance work I would like done. I really appreciated this mindful follow up because I was able to repair the damage from the accident and tidy up the rest of the vehicle for resale in the future (2 jobs in one hit). When I picked up the car it gleamed (I don't think it's ever been so clean), all the dents and bumps were gone, and the steering and brakes were fixed. The car and I left the workshop purring. When I think KAAR, I think super efficient and thoughtful. These guys meet your expectations and more."
Julie Grapengiesser-Seavill
Extremely satisfied customer
"Western Mailing provide mail processing services that allows our Customers
to focus on their own operational processes, removing the worry of print and
mail distribution. On a daily basis we manage highly sophisticated billing
and direct marketing campaigns for many companies across New Zealand. WM are
based at 461 Rosebank Road in Avondale.
Western Mailing has been using Kelvin Armstrong Auto Repairs to service our
fleet of company vehicles since 2005 and have found both their quality of
repair and service to be exceptional. As a provider of high quality mailing
services we require nothing less from our suppliers and for this reason we
would not use anyone else but Kelvin Armstrong Auto Repairs. The attitude
and service of the team at KAAR is always friendly and efficient and we
would highly recommend them to anyone else requiring auto repairs and
servicing."
Fraser Haldane
Sales and Marketing Manager, Western Mailing
"As a result of expansion and the need for larger premises, Doyle Sails
New Zealand Ltd moved from the Westhaven area to Rosebank Road at the beginning of 2009.
This move has given us the opportunity to merge all of our three previous premises into the one purposely
fitted out building. It has also opened up new suppliers to us, one of these being Kelvin Armstrong Auto Repairs.
As we have a small fleet of business cars, together with a larger number of staff cars, having a good automotive
workshop nearby is a bonus. Since our move we have had Kelvin maintain, repair and valet our cars and have not been
disappointed with the service. We know we can rely on good communication and service from Kelvin and his efficient
and pleasant team."
Chris McMaster
Managing Director, Doyle Sails New Zealand Ltd
"Hi Kelvin,
Just a quick note to say thanks for the service on my car the other week.
As usual, great customer service from Carl and yourself, and no problems with the work either,
thanks to the guys in the workshop. Courtesy car was good too (this is a service that has greatly assisted me).
It was the first time I booked online which was easy and provided a fast response. I also liked the text to say my car was ready."
Steve McDonald
"Hi Kelvin,
I recently got a WOF reminder from you guys forwarded through from my
old address - and while I'd love to come get the Camry serviced with you
boys again, sadly I've moved to Wellington and while I survived driving
Ellerslie to Avondale for a few years for services I don't think I can
make it up from Welly!
But since I hold you gents in high esteem for the great work you've done
since I started bringing the car to you guys in 2003... know any good
mechanics in Wellington?
If not, don't worry about it - but just wanted to say thanks for all the
effort over the last four years, and all the best!"
Finn Higgins
"As a contractor in a service industry, providing a 7 day a week 24 hours a day response service, it is vital that our fleet is maintained to a high standard to allow us to deliver this service. Kelvin Armstrong Auto Repairs have proven to us that they are capable of keeping us mobile for this purpose. The service that his team provides is always pleasant and courteous and provided to meet our busy schedule without delay. Kelvin has been able to provide a one-stop shop for all our automotive requirements, mechanical and electrical, and we have never experienced any workmanship problems with the servicing of our fleet, which ranges from cars, light commercial to heavy trucks. I would not hesitate to recommend Kelvin Armstrong Auto Repairs for your servicing requirements, which are also carried out at competitive rates."
Mark Hinge
Contract Manager Electrical Distribution, Transfield Services (NZ) Ltd
"We have used Kelvin Armstrong Auto Repairs for our fleet servicing since 2000. Kelvin and his team are very versatile and give us a prompt efficient service, in all areas, be it our light trucks, fork hoists or cars. I would have no hesitation in recommending them to any potential customers."
John Willmott
Administration Manager, Calmac Engineering Ltd
"I was very happy with the level of service and pleased that I was not made to feel stupid for my lack of car knowledge, plus you have no girly pictures on the walls. A *Gold Star*."
Adrenne Peat
"As a regular client, you make things unstressful, you make breakdowns easy to deal with, you never keep us waiting, you are great!!"
S Gibbons
"Everyone is always helpful & courteous. Many thanks."
J Larkin
"Atlas Glass has been using Kelvin Armstrong Auto Repairs since
October 2004 when I bought the company, I have found Kelvin to be always helpful,
courteous with nothing being too much trouble for his clients. He always gives me
quality advice that is relevant to the vehicle in question.
We have a large fleet of vehicles and Kelvin and his staff go out of their way to make
sure our vehicles are serviced to our complete satisfaction. We now insist that Kelvin
services our new vans after there first service because of his high standards the
warranties are still valid.
Kelvin and his team will drop what they are doing should any of our vehicles have a problem
and will arrange to go to where vehicle is and make sure it can be driven or arrange
transport for our staff and vehicle back to his garage.
The move to Kelvin Armstrong Autos has saved us money, as well, our vehicles are off the
road less and the pick up and delivery saves me sending staff off site giving them
more time on the job."
Brendon Murphy
Managing Director, Atlas Glass Limited
"Bishops Ltd has been a customer of Kelvin's since 1995, since he
first started Kelvin Armstrong Auto Repairs in 1994. Kelvin and his team provide a professional
service, always courteous and informative.
We have a fleet of 20 vehicles that Kelvin and his team maintain. We are kept up to date and
informed on any repairs that are more than a standard service. Their servicing of Vehicles has always
been prompt and with loan vehicles available we are not left without transport.
I have no hesitation in recommending Kelvin Armstrong Auto Repairs to potential customers.
We congratulate Kelvin on the business he has built and look forward to a long and friendly ongoing
business relationship."
Bruce Wheeler
General Manager, Bishops Limited